Email communications and paper reduction

Government departments should be reducing costs by communicating with members of the public via  emails instead of by letters. To start with this could be done for members of the public who are Government employees where email addresses are available. And then if it had to be a letter ensure it is printed back to back. Then there is no consistency in replying as sometimes I've had a pre-paid envelope and other times I haven't.

Why the contribution is important

Saves money and time and speeds up processes. For example on stationery, postage, officer time in printing, putting letters into envelopes etc. Emails are delivered quicker and hopefully recipients will respond faster and also not go through their own expense and time of writing a letter in reply, putting in an envelope and getting a stamp where required.


by iain on April 04, 2017 at 09:03AM

Current Rating

Average rating: 3.7
Based on: 4 votes


  • Posted by hamertime April 05, 2017 at 10:00

    This is already happening a lot, my only reservation with switching to only email communication is emails are not at all secure and there is no way of knowing whether someone actually gets them.
  • Posted by Andyrew April 05, 2017 at 13:44

    As the plan is to move to more online services, email security becomes less of an issue. Emails can be delivered to the recipient securely through the online services portal as currently happens with the tax notifications.
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